OUR GUARANTEE:

Dr. Lucy Pure Natural Skincare is proud to offer a selection of top of the line fresh, natural French style skincare products, and we stand behind the quality of each product. If an item arrives damaged or appears defective in any way, simply return it and we will be happy to replace the item, exchange it, or refund your payment. 

Within thirty (30) days of shipment you may return items in new condition with original packaging and accessories.

If you want to return merchandise, please simply contact us at drlucy.net.

We do not refund shipping or handling charges nor are we responsible for return postage.

You can order a new item now and return the original item later for credit. However, we will need to charge your credit card for the second item. Once we receive your return, we will credit your credit card for the cost of the original item, minus shipping.